LG and Kenmore Elite Top-Loading Washers Recalled

The CPSC is recalling more than 450,000 washing machines because loads can become dangerously unbalanced.

Loads can become unbalanced in these LG washers, causing them to shake excessively. Image: CPSC

The Consumer Product Safety Commission is recalling about 457,000 LG Electronics and Kenmore Elite top-loading washing machines because they shake excessively when loads become unbalanced.

The machines’ excessive shaking can cause the drum to come loose, posing a risk of injury to consumers and potentially causing property damage to homes, the CPSC says.

LG received 343 reports of washing machines vibrating excessively, leading to 187 incidents of minor property damage and one minor personal injury.

The three recalled LG washers were sold at Best Buy, Home Depot, Kmart, Sears, and local retailers nationwide. The three recalled Kenmore Elite models were sold at Kmart and Sears. All were sold from April 2010 to December 2012 for between $899 and $1,099.

Serial Number Range
 LG WT5001CW 002KW*******
  WT5101HV through
  WT5101HW 111KW*******
 Kenmore Elite
 29002 005KW*******
  29272 through
  29278 111KW**

If you own a recalled washer, contact LG or Sears for a free in-home repair of the machine. And, if you’ve noticed your machine shaking excessively, stop using it until it’s repaired. And avoid washing items that are waterproof or water-resistant, such as mattress pads, mattress covers, and similar items. They increase the chances of loads becoming unbalanced.

For LG, call (855) 400-4639, from 8 a.m. to 7 p.m. CT Monday through Friday, and 8 a.m. to 2 p.m. CT Saturday, or visit the LG website and click on public notices.

For Kenmore or LG washers purchased at Sears or Kmart, call (888) 812-2935, from 7 a.m. to 7 p.m. CT Monday through Friday, and 7 a.m. to 6 p.m. CT Saturday, or go to the Sears website and click on customer service home, then product recalls in the product information section.